Privacy Policy

YOKONO EUROPE, SLU with CIF B54756747 with address at C/ SEVERO OCHOA, 8, ALICANTE (ELCHE), 03203 is the owner of the website WWW.YOKONO.ES and responsible for the processing of personal data that users provide through this website.

YOKONO EUROPE, SLU informs the users of this website about its policy regarding the treatment and protection of personal data of users and clients that may be collected through the navigation and use of this website.

The purpose of this document is to inform users about what we do with their personal data, how it is collected, what it is used for, the rights that assist them as well as all the necessary information established by current regulations.

By using this website we understand that you have read and understood the information presented in relation to the processing of your personal data.

Our main objective is to process personal data in a lawful, fair and transparent manner.

Data collected, purpose and legality The personal data processed are those provided by users through the forms available on this website and are the minimum required to be able to send you information about our products/services, to be able to place orders, as well as to be able to prepare the corresponding invoices, report on the status of orders, address complaints and any other management derived from the provision of the service carried out through this website.

These purposes are based on legal principles of data processing collected by current regulations: for the execution of a contract or the provision of a service to users, for compliance with legal obligations, for legitimate interest and with the consent of the users.

Data collected for the information request through the web form. The personal data collected through the web form for requesting information is intended to send commercial information about our products and services.

The processing of data in this specific case is legitimized by the express consent that you give us when accepting the sending of the information provided through the form.

Operations carried out with personal data Personal data are recorded through the website and kept on electronic media controlled and supervised by the person responsible for the treatment. The media has the necessary technical and organizational measures that guarantee due confidentiality in the processing of data.

The personnel involved in data processing operations: access, editing, deletion, etc. are trained to do so and are trained and committed to our data protection policy.

Privacy policy of YOKONO EUROPE, SLU

Conservation of data Personal data will be kept for as long as necessary to serve the purpose/purposes for which they were intended.

Therefore, we will maintain your personal information as long as there is a contractual and/or commercial relationship with you or as long as you do not exercise your right to deletion, cancellation and/or limitation of the processing of your data.

In these cases, we will keep the information duly blocked, without giving it any use, as long as it may be necessary for the exercise or defense of claims or some type of judicial, legal or contractual responsibility may arise from its treatment, which must be attended to and for which recovery is necessary.

The user accepts that all their personal data will be fully transferred to Aplazame from the moment the user has initiated the contracting of the deferred payment service offered by the latter at the time of choosing the payment method. This acceptance extends to third parties that have to access the files for the successful completion of the contract.

Protection of minors This website is not directed at minor users. If you are a minor, please do not attempt to register as a user. If we discover that we have mistakenly obtained personal information from a minor, we will delete that information as soon as possible.

Recipients of your personal data We inform users that their personal data will not be communicated to third parties, with the exception that said data communication is covered by a legal obligation or when it is necessary for the correct provision of the service or the execution of the contract. communicate your data to other controllers, such as other companies in the group, in charge of processing.

For cases in which the communication of data to third parties is not covered by the legal bases established in the previous section, the communication of data to other recipients will only be carried out if the user has given their express consent.

YOKONO EUROPE, SLU maintains strict criteria for selecting data processors and is contractually committed to each one to comply with and enforce the established obligations regarding data protection.

You can obtain more information about the processing of personal data of our organization at the following link:

Exercise of rights In accordance with the rights conferred by current regulations on the protection of personal data, the user may exercise the rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of their data by directing your request to the postal address indicated or to the email MARIAJOSE@YOKONO.ES

Privacy policy of YOKONO EUROPE, SLU

To exercise your rights you must identify yourself by presenting your ID.

For any claim you can contact the same email address indicated. You can also contact the Spanish Data Protection Agency: