GENERAL PURCHASE CONDITIONS

The general purchase conditions set forth below, (hereinafter, the "CGC"), regulate the online store for retail sales with the Yokono brand, service that can be accessed through the "Yokono.es" website.

The use of services or the contracting of products at Yokono.es, implies the express acceptance of the following general conditions:

Identification and contact data of the service provider

The CGC regulate the sale of the products of the website "http://yokono.es" or online store presented by the commercial entity, Yokono Europe, S.L., whose identification data are the following:

Data of the website "http://yokono.es"
Name: Yokono, SL.
Address: C/ Severo Ochoa, 8 - Elche Business Parque - 03206 Elche (Alicante) Spain
Registered in the Mercantile Registry of the Province of Alicante, sheet A-138242, Volume 3744, Folio 144, Registration 1 "and Yokono CIF is B-54756747
Contact: Telephone: +34 965 43 56 99 - Fax 965 43 56 98
Email: storeline@yokono.es

The use of services or the contracting of products in "Yokono.es" implies the express acceptance of the general conditions that appear below, and that will be complemented by those of access and use of the website "www.yokono.es", which the client can consult in the "legal notice", of the aforementioned portal.

General purchase conditions and its acceptance

The user declares that he is of legal age (over 18) and that he has a necessary legal capacity to hire. Likewise, it accepts in its entirety the conditions set forth in what does not contradict the current legislation, to use this website and to acquire the products in it.

Access, purchase of products or the mere use of the online store by the user will mean full and unreserved adhesion to the general conditions that Yokono, Sl., Have published at all times when the user access the online store.

Each order made in the online store is governed by the general conditions applicable to the order date.

If any clause included in these general conditions be declared void, totally or partially, such nullity will only affect said provision or the part of the same affected, and will be taken for not. This document can be printed and stored by customers.

Previous Warning of the online store

The online store service is intended for final consumers, in the sense established by Royal Legislative Decree 1/2007, of November 16, of the Law of Consumers and Users. Therefore, wholesale companies, distributors, purchase centrals, large surfaces, or other intermediaries of the footwear sector are excluded from the service.

Commercial information: if you were subscribed to our Newsletter we can make communications by email or SMS.

By virtue of the above, the resale of the products acquired through the online store is totally prohibited.

Purchase confirmation

If you buy with Scalapay, you will receive your order and pay in 3 deadlines. You confirm that the deadlines will be sold to and will be bought by retail installations SPV 1 Limited, to the linked parties and their beneficiaries and, therefore, you authorize unconditionally and irrevocablely and aware this sale.

Orders
1.1. The information contained in these general conditions and the details contained in the online store do not explicitly constitute a sales offer. The simple request for purchase does not improve the operation, as Yokono Europe, SL., Has not expressly accepted it. If a position has been made in the buyer's account, and the purchase offer was finally not accepted, the amount will be fully reinstated to the buyer.

1.2. Only those related products in shipping confirmation will be subject to the contract. There will be no obligation to supply any request until the confirmation of the purchase by Yokono Europe, SL. The placing of an order by the buyer implies the acceptance of these general conditions as well as the prices of the items available in the online store.

1.3. If Yokono detects any typographic error in prices due to any system update and in the course of repair of said error, some request Yokono would have been put in contact with the client informing him of said error and may annul the order for said error, returning the amount admitted to the client.

The order must be made by any of the following systems:

A/- Register, by completing the form that is at your disposal on the website, and following the procedure described in it.

B/- By email to storeline@yokono.es specifying personal data of the buyer, postal address and contact telephone number.

In any case, the buyer must necessarily fill in a form, which will collect the necessary data so that the order can be registered and sent, and accept the privacy policy and the general purchase conditions of the online store.

Once the form is completed or the email has received, the client will receive a confirmation by e-mail as an acknowledgment with the order number and all the purchase identification data: product, price, taxes and shipping costs (if any). The client can consult the order situation through the link my account.

The client may cancel an order by contacting

Even, except holidays.

If, due to the circumstance that was, Yokono Europe, SL., It was prevented from complying with the planned delivery period, the buyer of such circumstance would be informed, which he can choose from continuing with the purchase with a new delivery date, or annulled the order with return of the paid price.

If after two attempts it would not have been possible to deliver the order in the direction provided by the buyer, the order will be deposited for a period of 30 days in the offices of the carrier, the buyer must contact Yokono Europe, sl., In the tentaonline@yokono.es address, in order to make a new delivery attempt. If this period has elapsed, the buyer had not contacted Yokono Europe, SL., To collect his order, it will be understood that he gives up the purchase and, therefore, the contract will be resolved. As a consequence of this withdrawal, Yokono Europe, Sl., Will proceed to reintegrate the price paid to the buyer within a maximum period of 30 days from the date of withdrawal.

Yokono Europe, Sl., Will not be responsible for delays in the delivery of orders for reasons of force majeure and, especially, with strikes that affect the delivery or transport services of the articles.

Yokono Europe, Sl., Nor will it be responsible for incidents or damages related to the use of the Internet network that is totally alien to it.

Guarantee and returns
The products offered in the online store meet the same quality and guarantee requirements as the positions for sale in the establishments open to the public.

All products offered in Yokono Europe, SL., Are guaranteed by the maximum period required by legislation. The guarantee begins the same day of delivery of the product and is applicable as long as the product is used under the normal conditions of use.

DELEISM: The user has the right to give up the present contract within 30 calendar days since the reception of the same without the need for justification. The withdrawal period will expire to the 30 calendar days of the day that the consumer or an indicated third party, other than the carrier, acquired the material possession of the goods.

To exercise the right of withdrawal, the user must notify Yokono Europe S.L, C/ Severo Ochoa, 8- Elche Empresarial Party- 03206 Elche (Alicante) Spain; Telephone: +34 965 43 56 99 - Fax 965 43 56 98; and email: storeline@yokono.es, your decision to give up the contract through an unequivocal statement (for example, a letter sent by postal mail, fax or email).

The buyer also has the option of electronically completing and sending the withdrawal form model ** that appears at the end of this section or any other unequivocal statement through our email: storeline@yokono.es. If you use that option, you will be communicated without delay in a lasting support (for example, by email) the reception of said withdrawal.

To fulfill the period of withdrawal, it is enough that the communication relative to the exercise for its part of this right is sent before the corresponding term come. This return will only be possible if the product meets its original packaging.

Consequences of withdrawal: In case of withdrawal by the user, all payments delivered will be returned without any undue delay and, in any case, no later than 14 calendar days from the date on which the seller is informed of his decision to give up this contract. This refund will be made using the same means of payment by the user for the initial transaction, unless it has expressly arranged the opposite; In any case, it will not incur any expense as a result of reimbursement. In case of a sales contract in which the user has not offered to collect the goods in case of withdrawal, Yokono may retain the reimbursement until he received the goods, or until the user has submitted a test of their return, according to what condition it is fulfilled first.

The user must return or deliver the goods directly to Yokono Europe S.L, C/ Severo Ochoa, 8- Elche Empresarial Party- 03206 Elche (Alicante) Spain; Telephone: +34 965 43 56 99 - Fax 965 43 56 98; and email: storeline@yokono.es, without any undue delay and, in any case, no later than 30 calendar days from the date on which you communicate your decision to withdraw the contract. The deadline will be considered fulfilled if it makes the return of the goods before this period has concluded. The user must assume the direct cost of return of the goods;

Withdrawal form model

You should only complete and send this form if you want to give up the contract

To the attention of Yokono Europe S.L,
C/ Ochoa, 8 - Elche Business Party
03206 Elche (Alicante) Spain;

Telephone: +34 965 43 56 99 –FAX 965 43 56 98;

and email: storeline@yokono.es

For this I communicate/communicate (*) that I give up from me/we give up our (*) sales contract of the following good/provision of the following service (*)

- Order the/received (*)
- Consumer name and user or consumers and users
- Consumer and user domicile of consumers and users
- Consumer signing and user or users (only if this form is presented on paper)
- Date
(*) Táche what does not proceed.

Return: The product can be returned to the seller if it does not meet the specifications contained in its label, it had defects or if the product sent was not the one requested. Within the following 30 days (Monday to Friday, except holidays) to the reception of the product, the customer must contact Yokono Europe, SL., Through storeline@yokono.es, explaining the reasons for the return (attaching photography if you consider it necessary) and requesting authorization number for it. Yokono Europe, Sl., Will contact the client, mainly by the same medium, to inform him of the procedure to follow for the return of the amount, and that will be the same as the employee for his payment. In these cases, shipping and collection expenses will be borne by Yokono Europe, SL.

Changes: If the product received will present deficiencies, the client must send his request and the original invoice to Yokono Europe, SL., Who will analyze the deficiencies in detail. If you consider that the defect is not due to manufacturing but to an abusive or inappropriate use of the product and that the return does not proceed, it will be communicated to the buyer within a reasonable time, so that within the following 30 days it collects it from the warehouse or, if you request it, it will be sent against reimbursement. On the contrary, if the product is due to manufacturing deficiencies, Yokono will send, to the initial shipping address (unless you communicate another address), an article from identical to the defective, without charge of any kind for the buyer. If you do not have identical items in stock, Yokono will contact the buyer and raise the option for another article, or the reimbursement of the paid quantity, including shipping costs.

Transaction Archives

The transactions made between Yokono and the client will be filed by that one, being able to be accessible for a year by means of email, or by clicking on the link "My Orders", located within their user account.

OTHERS:

The company has received through the Program to Help the Internationalization Plans of the SMEs of the Valencian Community, 2016 exercise of the Valencian Institute of Business Competitiveness, Ivace, the amount of 13,653.90 euros.



Yokono Europe S.L.U has been a beneficiary of the European Regional Development Fund whose objective is